Welcome to Ken's NY Deli & Brick Oven Pizzeria
Ken's NY Deli & Brick Oven Pizzeria, located in Bedford, MA, offers a delightful blend of classic deli and pizzeria fare. With a reputation for friendly service and a clean atmosphere, customers rave about the generous portions and flavorful dishes. Highlights include the Chicken Broccoli Pasta, served with a complimentary soup, and the popular Cheeseburger Club. Patrons appreciate the staff's dedication to quality; Ken's collaborates closely with delivery services to ensure optimal food delivery. Regulars keep coming back for favorites like the Reuben and Buffalo Chicken Fingers. Ken's not only delivers delicious food but also a welcoming community vibe.
Ken's NY Deli & Brick Oven Pizzeria: Reviews & Ratings
Cool and clean place with friendly staff! Food is amazing, good portion and delicious. I ordered Chicken Broccoli Pasta, it came with soup! Soup was awesome! I ordered sweet potato fries as a side as well, it was ok, somehow crispier than what I like!
I have ordered several times for delivery, via the doordash app, myself and the restaurant started noticing that some of the independent 1099 contracted delivery drivers for doordash were frequently showing up late, then taking the food driving with the food over an hour to deliver, I'd call and Ken's would say, we gave the driver the order 1 hour ago, lol. anyway, I ordered again tonight at 615pm, I noticed a doordash driver, in the dasher app had not been assigned to me, yet me giving 10 tip for less than 3 mile delivery trip (dashers usually would pick this tip order up quick). I then contacted doordash, and asked what is going on. Doordash said "We are looking for a high quality rated driver for this restaurant". Safe to assume that Kens has pushed back at doordash setting up parameters ensuring customers don't get stuck with lingering 3rd party doordash drivers known to pick up multi stacked orders from all over mass. They indicated they require high quality independent contract door dash drivers. I did call tonight to let Ken's know how awesome, but they put me on hold because its a Friday night, so they must be swamped. Anyways, way to go Kens for working with customers and pushing back at doordash if drivers are less than sub par... I quote, I told doordash if my food arrives cold it is not Ken's fault. I also said if I need to microwave my pizza, my onion rings and meatballs, its not kens fault and they are not to be penalized........... Way to go Ken's for holding up a high boundary level with these 3rd party contracted delivery services such as doordash, but I don't need to rate Kens on that, because their food is always high quality awesome. I also contacted DoorDash again and asked how to give the DoorDash driver 5 star rating, was able to also increase her tip from 10 to 15 after she delivered .... Food is amazing and I love how Ken's set the boundaries with these third party contracted deliver companies indicating they will only accept high quality rated independent contracted delivery drivers. 5 stars plus plus to Kens and also 5 star plus plus for Christine the self employed 1099 contracted doordash driver, way to go! Nice.
10/10 food at a classic local spot, tied together with the best service from Erin! Her menu knowledge and friendly personality is what really makes this place a go-to. Thanks for everything!
Hadn't been in in a while. Steak and cheese, w/ fries was tasty. Staff is terrific. Gotta say it's been about a year since my last visit. Did notice some inflation / skimpflation.
I love Ken’s. I go here all the time and the food is always good. The people are very friendly too. Here’s a list of things I like to get: Cheeseburger Club - always awesome, huge portion and comes with very good fries Chicken Kabob Wrap - my favorite sandwich for when I want to eat something not too heavy but delicious Buffalo Chicken Fingers - seriously good even without Buffalo sauce, but even better with it Tuna Melt - my go to place when I’m in the mood for one Plymouth Rock - If Thanksgiving were a sandwich, love it Reuben - a classic done well I’ve eaten all of those at least ten times, so I can say I’m an expert on Ken’s and it is great!
Never had a bad meal here, everything tastes really really fresh, and customer service is fantastic. My order took a bit longer than they expected once and they gave me a free cookie! Really nice folks here, I'll sure to be back many times.
Had a drafr beer and delicious wings, onion rings, and pizza with good friends, and it all was super tasty. Excellent service at the bar as well, as they were there when we needed more food or a beverage, but left us alone to hang out and have fun conversations - perfect!
We had a party for someone at work that is retiring next week and Michelle and all of the staff did a Great job with all of the food we ordered and all the special requests. The food was great and everyone was happy .
Location
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72 Great Rd, Bedford, MA 01730, United States Hotline: +1 781-276-4999
Welcome to Ken's NY Deli & Brick Oven Pizzeria, a gem located at 72 Great Rd in Bedford, MA. Known for its inviting atmosphere and a menu that celebrates classic deli fare alongside options from a brick oven, Ken's strikes a perfect balance between comfort and quality. With friendly staff and a clean setting, it has quickly become a staple in the community.
Customer reviews echo the sentiment that the food here is nothing short of amazing. Hanieh Shabanian raves about the Chicken Broccoli Pasta that comes paired with an outstanding soup, while the sweet potato fries, though crispy, might not suit everyone's taste. The emphasis on hearty portions means you can leave satisfied after every meal.
One aspect that truly stands out is the restaurant's commitment to quality, even when it comes to delivery service. Nitro Pup highlights how Ken's maintains high standards by ensuring only top-rated drivers from services like DoorDash handle their orders. This proactive approach to delivering quality food has earned Ken's a solid reputation for not just their food but also their customer service.
Service is another highlight of Ken's NY Deli. Patrons like Michayla Carder mention the staff’s in-depth menu knowledge and friendly disposition, which elevate the dining experience. It’s clear that each visit feels like a warm welcome, making it a go-to spot for many locals.
Highlights of the menu include favorites like the Cheeseburger Club, Chicken Kabob Wrap, and a lineup of delicious appetizers like Buffalo Chicken Fingers and classic Reubens. X “hungrytommy” X, a regular, lists his go-to options, emphasizing the quality in every bite. Whether you’re in the mood for a hearty sandwich or the enticing flavors of brick oven pizzas, there’s something for everyone at Ken's.
Ken's NY Deli & Brick Oven Pizzeria combines quality food, excellent service, and a friendly environment to create a wonderful dining experience. The menu is designed to cater to all tastes, promising satisfaction with every meal. If you find yourself in Bedford, MA, come discover what makes this deli such a beloved local spot. You won’t be disappointed.